Enhancing GenAI to take real-world actions with Amazon Bedrock agents & Powertools

Learn how to make GenAI take real-world actions. This talk shows how to integrate LLMs with custom logic to interact with systems and execute tasks, like a helpdesk bot creating and updating tickets.

Overview

This presentation demonstrates how to combine the reasoning capabilities of Bedrock with custom business logic, allowing LLMs to interact with your systems and execute real-world tasks.”

We will demonstrate a fictional helpdesk chatbot that not just helps in resolving user issues, but can also interact with third party services to allow it to create and update tickets.

Using Bedrock and Lambda we demonstrate how you can build simple integrations without deploying any infrastructure. In addition, we will give an overview of the Lambda powertools event handler to automatically generate OpenAPI schemas and abstract request routing to simplify agent group configuration.

“Discover how to extend the capabilities of Foundation Models beyond content generation by enabling them to perform concrete actions through Amazon Bedrock Agents. This presentation demonstrates how to combine the reasoning capabilities of Large Language Models with custom business logic, allowing AI to interact with your systems and execute real-world tasks.”

Tech stack